PrompTessor Support

How can we help?

Find answers in our guides, contact the PrompTessor team, or sign in to open a tracked support ticket.

No account is required for the form. Sign in to the support portal when you need ticket history or secure attachments.

Contact support

Send us a request

Complete the form below and our team will reply to the email address you provide.

Do not include passwords, API keys, tokens, or payment-card information.

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Account and billing

Get help with sign-in, verification, plans, usage, payments, invoices, renewals, upgrades, or cancellation.

Use the support form

API and MCP integrations

Troubleshoot authentication, scopes, endpoints, MCP clients, webhooks, rate limits, or integration errors.

Use the support form

Bug reports and feedback

Report unexpected product behavior or share a concrete suggestion for improving PrompTessor.

Use the support form

Privacy, security, and legal

Ask about personal data, account deletion, security concerns, terms, or other legal matters.

Use the support form
Help us investigate

What to include in a support request

A focused report helps us understand the problem without asking you to repeat information.

  • The email address associated with your PrompTessor account, when relevant.
  • A short description of what you expected and what happened instead.
  • The page, client, endpoint, or feature involved.
  • The approximate time of the issue and any visible request ID or error code.
  • Screenshots with private information removed, when they help explain the issue.